Magellan Health

Benefits & Services

Consumer & Family Corner

Consumer & Family News


Magellan has been helping people in Nebraska for many years. We do not provide direct care to you. We manage your benefits and help arrange your care. This makes it easier for you to get help for mental health and drug or alcohol problems. Our goal is to make these services easier to get for children, teens, adults and families.


Information about eligibility for Nebraska Medicaid and Economic Assistance programs can be accessed here:


We Want to Hear Your Voice!
Stakeholder committees provide the foundation for voice and participation for behavioral health services in Nebraska. The committees encourage active participation by members and families, providers, community advocates, and others interested in quality behavioral health care. We invite providers, advocates, members and family members to apply.  To apply for  future stakeholder opening on our committees please visit our committees page.


Consumer Newsletters


Video Resources

Two new videos will help you take part in your healthcare decisions. They use a simple format. Each video provides:

  • Key information.
  • Tips.
  • Resources.

Peers host the videos. They talk about their experiences. And they:

  • Help you get ready for your appointment with a behavioral health provider.
  • Talk about psychiatric medication.
  • Answer common questions.

Click on these links to view the videos:

Be sure to share these videos with others!

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Recovery & Resiliency

View Video
Learn about promoting choice, direction and control for those with serious mental illnesses.

Magellan has partnered with national experts in behavioral health recovery and resiliency to offer a variety of informational and educational e-courses.

Contact Information

Office Hours Mon-Fri 8am-5pm (CST).
Excluding Holidays: Holiday Hours

Emergency Services available 24 hours a day.
Claims Resolution Toll-Free: 800-424-0333 Option 2

Member Services:
Toll-free: 800-424-0333
TTY/TDD: 800-424-4045
Fax Number: 888-656-5057